Mads Nielsen

• E-commerce Evolution: Leveraging Wolt’s platform for seamless order management, payment processing, and fulfillment to bridge the gap between brick-and-mortar and e-commerce 
• Change Management in Retail Transformation: Best practices for fostering internal buy-in and collaboration when integrating partners like Wolt, and how to accelerate the digital transformation 
• Last-Mile Innovation and Customer Expectations: Exploring how partnerships with Wolt address the growing demand for fast, flexible delivery options, and how last-mile solutions are becoming a critical component of customer satisfaction and retention in the e-commerce space 

15 min presentation, 20 min interactive discussion